Terms of use
The rules between Echow and you: what the service offers, how to use it, and how subscriptions work.
Last updated:
- Echow is free. Premium and the Dofus Touch add-on are subscriptions in Swiss francs, paid through Stripe.
- You can stop a subscription at any time: it stays active until the end of the paid period.
- These terms are governed by Swiss law.
What these terms are for
These terms set the rules between Echow and anyone who uses it, including when buying a subscription. By adding Echow to a Discord server or using the dashboard, you accept them.
If you take out a subscription, you also confirm that you have read them before paying.
The service
Echow is a Discord bot with a web dashboard. The bot offers modules, such as welcoming new members, temporary voice channels or birthdays, which you turn on and set up from the dashboard.
Echow is published by [publisher name]. Full contact details are in the legal notice.
What you need
- a valid Discord account;
- administrator rights on the server where you add Echow (the “Manage Server” permission on Discord).
People you give dashboard access to for your server act under your responsibility.
Rules of use
You agree to use Echow fairly. In particular, you must not:
- use it for illegal activity, or to share unlawful, hateful or harassing content;
- try to get around its limits, disrupt how it works or access other servers' data;
- use it to send spam or automate abusive actions;
- resell the service or make it available to third parties without written agreement.
You must also follow Discord's Terms of Service and Community Guidelines, which apply to everything that happens on your server.
Subscriptions
Plans
Echow Free stays available with no time limit. Two paid subscriptions can be added to it, independently of each other:
| Plan | Monthly | Yearly |
|---|---|---|
| Free | 0 CHF | 0 CHF |
| Premium | 5.99 CHF / month | 59.99 CHF / year |
| Dofus Touch add-on | 3.99 CHF / month | 39.99 CHF / year |
Prices are in Swiss francs, [VAT included or VAT not applicable, to be confirmed]. [A subscription applies to a single server, to be confirmed]. What each plan includes is detailed on the Compare plans page.
Payment
Payments are processed by Stripe. Echow never sees your card number: it only receives the payment confirmation and the status of your subscription.
Automatic renewal
Your subscription renews automatically at the end of each period, monthly or yearly, at the current price. If the price changes, you are notified at least [30] days before the renewal concerned.
Cancellation
You can stop your subscription at any time from the dashboard. It ends at the end of the period you have already paid for: you keep the subscription until then, and no new payment is taken. A period that has started is not refunded, except under the right of withdrawal below.
Right of withdrawal for customers in the European Union
If you live in the European Union, you have 14 days from the date of subscription to withdraw, without giving a reason. To do so, write to [contact email address].
Because the subscription starts right away, you are asked at checkout to agree that it begins before this period ends. If you then withdraw, you are refunded the amount for the unused part of the period.
If a payment fails
Stripe retries the payment automatically for [number of days], and you receive an email asking you to update your payment method. If the payment still fails, the subscription ends and your server goes back to Echow Free.
After Premium ends
Your server goes back to Echow Free. Its basic settings are kept and the main catalog modules keep working.
Premium-only features (custom welcome card) are turned off. Their settings are kept for [duration]: if you resume Premium within that time, you get them back as they were. After that, they are deleted. [What happens when a module exceeds the free limits, to be specified].
Service availability
We do our best to keep Echow running at all times, but cannot guarantee it. The service may be interrupted for maintenance, an update, or because of a service it relies on, especially Discord or the hosting provider.
Modules may change: we may add, change or remove them. If a change removes an important paid feature, you are notified in advance and can stop your subscription.
Liability
To the extent permitted by law, Echow is not liable for indirect damage, or for the consequences of an outage caused by Discord or another third-party service.
You remain responsible for your server's configuration and for the content you publish with Echow, for example in welcome messages.
These limits do not apply in the case of intentional misconduct or gross negligence.
Suspension for abuse
In the event of abuse or breach of these terms, Echow may suspend or remove access for a server or an account, depending on how serious it is. Except in urgent cases, you are notified beforehand and can explain yourself.
If the suspension is due to abuse, the current subscription period is not refunded.
You can also stop using Echow at any time by removing it from your server.
Governing law
These terms are governed by Swiss law. In the event of a dispute, we first look for an amicable solution. Failing that, the courts of [publisher's location] have jurisdiction.
If you live in the European Union, you keep the protection given to you by the mandatory rules of your country of residence.
Updates
These terms may change. The date of the last update is shown at the top of this page. If there is a significant change, you are notified [on the dashboard or by email] at least [30] days before it takes effect.